Frequently Asked Questions
The delivery time depends on your location and the shipping method selected at checkout. Orders are typically processed within 1-2 business days. Standard shipping times are as follows:
- Within the U.S.: 5-7 business days
- International orders: 7-14 business days (may vary based on customs processing)
You can track your order anytime using our Order Tracking Page. If you have any questions, feel free to reach out to us at info@thedoggiedontdevice.com. 🚚✨
Tracking your order is easy! Simply visit our Order Tracking Page and enter your tracking number to get real-time updates on your shipment. If you need assistance, feel free to contact us at info@thedoggiedontdevice.com.
For domestic orders within the U.S., shipping is completely free! 🎉
For international orders, a flat shipping fee of $25 applies. Additional customs fees or import duties may be charged based on your country’s regulations.
The total shipping cost will be displayed at checkout before you complete your purchase. 😊
Yes, we ship to P.O. boxes within the U.S..
We occasionally offer free shipping promotions—stay updated by subscribing to our newsletter!
You can return your order within 30 days of delivery for a refund. If your item is damaged or defective, contact us within 2 days at info@thedoggiedontdevice.com. Returns must include original packaging and both lithium batteries. Shipping costs are non-refundable, and return shipping is the customer’s responsibility.
For full details, visit our Return & Refund Policy.
Exchanges are not available. You’ll need to return the item for a refund and place a new order.
If your device arrives damaged or defective, contact us at info@thedoggiedontdevice.com within 2 days of delivery for assistance.
Yes, customers are responsible for return shipping costs. We recommend using a trackable shipping method.
Once we receive your return in its original packaging with batteries, refunds are processed within 7–10 business days, excluding shipping costs.
We accept Visa, MasterCard, American Express, PayPal, and Apple Pay for secure and convenient transactions.
Yes! We use industry-standard encryption and secure payment gateways to ensure your financial data remains protected.
At this time, we do not offer installment payments. However, you can check with PayPal for available financing options.
It safely discourages unwanted behaviors like excessive barking using a humane sound deterrent.
Do the DOGGIE DON’T™ Devices come with batteries?
- U.S. Orders: Includes 2 CR2 lithium batteries.
- International Orders: Batteries are not included due to Hazmat restrictions. Ensure availability before purchasing.
All devices come with a one-year warranty covering manufacturer defects. For assistance, contact info@thedoggiedontdevice.com.
Yes! Made from 100% USDA beef liver—no additives, fillers, or artificial ingredients. A high-protein, all-natural reward for your dog.
The Blue Doggie Don't Device comes with two CR2 Long-Lasting Electronic Lithium Batteries. However, international orders will be shipped without batteries due to Hazmat restrictions. Please check the availability of these batteries in your country before purchasing. The PURPLE Doggie Don't Device is rechargeable, and the batteries are integrated within the device. You must use the charging cord provided with your device.